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GE PTAC/AC Units Under Warranty Info

David Gossard

When a location is requesting tech support for GE products, please perform the following:


Call the GE Service Team at 1-844-434-7822 (option #2).

Please have the Model/Serial number available to provide Tech.

Be able to describe the nature of the problem.

Give the name and phone # of who to contact


The GE team could get someone scheduled to come & take a look further, if parts/labor are still under warranty. A one-time trip charge of $99.95 will have to be charged, if a tech is required to come out onsite to trouble-shoot issue.

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