Sales Update

Secure the Business

Sometimes, crews or groups are inquiring about our hotels at the last minute and will be checking in today or tomorrow. Your RDSM team is always happy to help, but if you can secure the business right then and there, make it happen! This is especially important if the inquiry comes during peak season. If we wait 4 hours, will the rooms be available?

• Make an offer

• Reserve the rooms

• Share the information with your RDSM

We can always prospect the company fully after your conversation and attach a VP to existing reservations. If you offer the crew a conservative rate for the week, we can discuss our findings and let you decide if we can do better moving forward.

Contracts

Did you know that the Groups Department DOES NOT manage contracts?

Don’t miss out on last minute bookings that require a contract, such as Military or School based groups.

Attached are two simple contracts for you to keep on hand. Fill in as much of the blank contract with hotel specific information NOW. This will save you time later and allow you to ask us any questions you may have about preparation. Generally, your RDSM will assist with future bookings, but we want you prepared should we be out of the office for the day/week.

Be sure to cc your RDSM on the contract communications so we are already in the loop and can follow up accordingly.

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