INTERNAL PROMOTIONS ANNOUNCEMENT!! Q2 has been a busy P&C quarter for recruiting our top talent!
Congratulations to Mocha Black for her spring 2024 promotion as the GM in Utica, NY! Mocha has been with us, in Utica, for almost 15 years, secretly helping run the property as our "Resident Night Owl" in a Full-Time Auditor position. When the GM position became available, she was the first to raise her hand and want to take a chance at proving her skills! When she's not overseeing the property on the night shift, or catching up on her zzzzz's, Mocha was also building her customer service and data entry skills with a second job at Tractor Supply. She instinctively knew the needs of the GM position and what time, effort and resources it would require, and the RRI West team excitedly benefited from her accepting our offer and bidding farewell to her retail family. We are so thrilled and lucky that Mocha has chosen RRI West to be her new, full time focus and continue her hospitality journey. We know great things are coming to the Utica location under Mocha's new leadership!
Congratulations also goes out to Haley Kaiser at Columbus Downtown. Haley has been our front desk expert on Gina's team since 2008 and has recently been given additional responsibilities in our Sales Department. While the downtown property has historically had a specific property-based DOS, we knew that with Haley's knowledge of the property, the team and the Columbus area... she was a perfect fit to begin to pick up some additional responsibilities with the sales team. She will get great guidance from Lynette Savidge and the rest of the RDSM team... and will now be splitting her time between the desk and honing her sales skills for the Columbus market. We are so excited to see Haley grow in this new way!
And finally, a new promote just this week… so Congratulations goes out to Sarah Loredo in San Antonio who will be moving up from Front Desk to the Assistant General Manager. Sarah has been at this property since November of 2022… but has been a loyal Red Roofer, previously working at two other Red Roofs in the area… but ended up staying with the San Antonion downtown team! Sarah goes above and beyond in customer service while staying within the company standards. She has been the lead front desk person since her arrival… but has shown that it takes a team to make the property successful by helping covers housekeeping two days a week. She is detail oriented and always the first one to pick up any shifts needed. Sarah enjoys her job, and it shines through in her presence. Moving into the AGM role will allow Sarah to master her managerial skills while creating a true team focused culture, alongside her GM, Samantha!
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