Topics in the attached Gazette video:
2023 results
2024 expectations
Recent Changes:
PayChex conversion
Job Title Changes
Region Realignment
Increased AGMs count, reduced FGM count
David Gossarad now has 2 CMH locations
Keith Kerner now reports directly to Mark Aston
No changes to FPMs or RDSMs, you may see some schedule changes w/RMs
Will take some time to get our reporting all set up w/new regions
Annual Merit and Bonus considerations currently in the works
2024 GM Bonus Plans now incorporate lead generation
Mark Aston – cost controls
Julie DaWalt – revenue strategies
New! Digital Tipping!
New! Infotainment standard
Expense Controls – Mark Aston
PCard monitoring weekly and final month end
Amazon purchases weekly
Out Of Order rooms review
Hospitality Adjustments
Chargebacks Reductions
Write-Off Elimination
Bad Debt Management
Upcoming for Mark: New Labor Management
Revenue Strategies – Julie DaWalt
Daily Inn Level Rate Shop Compliance
Room Rate Variance Report Daily Management
eCommerce Scrubs
Miscellaneous Income Opportunities
FreshAir Management (for inns on the program)
Zero rooms rate management
Early Check-in / Late Check-out Fees
VP Plus Historical Opportunities
Top Line Underperforming inns
Email the definition of the 2024 Key Acronym to westgazette@rriwest.com for your chance to win a prize.
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