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Maintenance & Construction

Elevator Door Sill Cleaning

Thoroughly Vacuum the Tracks – Inspect Weekly For Debris and Remove As Needed


Examining most elevator tracks will reveal dirt and other debris in the crevices of the track itself. A build up of debris and/or obstruction in the tracks both in the car and at each landing can cause the elevator doors to not open and close properly, putting extra strain on the motor functions and can cause the elevator to shut down. This will require a trouble call to be placed to your Elevator Contractor and you will be billed for this issue as this is not covered under any type of elevator maintenance agreement.



How to Remove Debris/Obstruction in Elevator Car Door/Landing Tracks

  1. Start at the lowest level where your elevator travels.

  2. Enter into the elevator and locate the on/off switch of your elevator which is located on the panel where the elevator pushbuttons are. You will either see a toggle switch that says Run/Stop or Off/Run. With the doors still wide open, place toggle switch to the Stop or Off Position. This will allow the elevator not to run and stay at the desired floor with doors open. Your elevator unit may have in place a keyswitch in lieu of a toggle switch that turns on/off the elevator. If you have a keyswitch, please utilize the proper key that should be kept in a secure location. Turn the key switch to off to shut off elevator (make sure doors are still wide open.)

  3. Utilize a commercial vacuum (ShopVac) with hose attachment, plug in unit from an outside source electrical outlet.

  4. Start from the outside of the track sills and move to middle of the sill extracting debris.

  5. If any debris is still visible, utilize a SLIGHTLY damp cloth and again start from the outside of the track (sill) and move to the middle removing debris. This will be done at each floor landing track (sill) and inside the elevator track (sill).

  6. Once that designated landing track and car track has all debris removed, gather your vacuum and rags, enter the elevator, and turn elevator back on (flipping toggle switch to On/Run or turning keyswitch to On/Run). Ride the elevator to the next floor above and perform Steps 2-6. Continue steps 2-6 until all elevator landing tracks have debris removed.

What Not To Do

  1. No not flood the tracks with excess water, as electrical components in the elevator shaft can become damaged

  2. Do not use any type of disinfect, stainless steel cleaner, or degreaser in/on the tracks.

  3. Do not perform track cleaning services with the elevator running on normal operation. Make sure toggle switch/keyswitch in the elevator push button panel is in the “Off Position.

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