Sales Lead Change for 2025

Our General Managers did such a great job finding qualified sales leads last year that the requirement for the sales portion of bonuses has increased for 2025.  This year, you and your team will need to find SIX Qualified Leads per quarter, for a total of 24 for the year.

As a reminder, you can submit more than 6 leads per quarter, as they will count toward the next one. Conversely, if you fail to submit six leads in a quarter, you will then need to make up the difference plus submit the six leads required for that quarter to earn your bonus. 

Examples:

1. If Jack submits 8 leads in Quarter 1, He has earned his 1st Quarter bonus. He only needs to submit 4 leads in Quarter 2 to earn his next quarterly bonus.

   
   

2. If Sam only submits 3 leads in Quarter 1, he does not earn his 1st Quarter bonus. He will need to send in 9 qualified leads to earn his Quarter 2 bonus, but cannot retroactively earn his first quarter bonus. 

   
   

We understand that it can feel daunting if you do fall behind, but your RDSM team is here to guide you and help you find those leads each Quarter.  We will be sharing some of those basic ideas with you again on upcoming Revenue Calls and Region Calls. Remember that your front desk staff is your best offense in finding leads.  They talk to your potential and in-house guests and should be able to ask a few questions when they receive phone call inquiries for multiple reservations, see more than one room being checked in by folks on the same crew, or recognize returning guests. Not everyone is here on business nor a qualified lead, but it’s a great start!   

Need Service for Guest Laundry or Vending Machines?

At Universal Vending Management, we’re dedicated to keeping your guest amenities running smoothly. Whether it’s for guest laundry services or vending machines, we’re just a call or email away.

Quick Contact:

• Phone: 800-553-0053

• Email: service@uvmweb.com

If you experience any issues with laundry facilities or vending machines, don’t hesitate to reach out. Our team is ready to assist you and ensure your guests have a seamless experience!

Service Sticker.pdf

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Keep this flyer handy to ensure you have the contact information you need whenever you need it!

Emergency Ready Plan with SERVPRO

SERVPRO Team Zubricki is here for you, not just as a vendor, but as a partner you can count on in times of need. We are your go-to resource for handling any emergency across all RRI West Management locations, no matter the size. While our Priority Service Agreement ensures that we’ll respond quickly when an emergency strikes, we want to be even more proactive in making sure you're always ready.

That’s why we’ve created the Emergency Ready Plan (ERP). This plan gives both your team and our team the critical info needed to tackle any disaster – big or small – and minimize downtime and damage. It’s a simple, yet powerful tool to ensure we're all on the same page when things go wrong.

Here's How It Works:

To get started, all you need to do is:

1. Fill out the Google Doc: Click here to complete the form

   
   

2. Take a few photos: There’s a list in the document with specific photos that will help our team understand your property’s layout and key access points. Once you’ve taken them, just email the photos to pfernandez@servproteamzubricki.com.

Once we have the form and photos back, we’ll create your personalized Emergency Ready Profile (ERP). This will be sent to you digitally, and we’ll also mail you physical copies (including laminated Emergency Contact Sheets) so you can easily have them at your front desks. We’ll also include emergency shut-off tags for your team to identify critical shut-off points quickly.

Extra Support:

We know you have a lot on your plate, so we’ll also set up a webinar to guide your team through downloading and setting up the SERVPRO mobile app. This app is super easy to use, and with just one tap, you can reach us directly whenever you need us.

What’s the Cost?

The best part? This service is completely free. There are no charges unless an emergency happens, and when it does, you’ll only pay for the scope of work needed. You can even opt to pay through your insurance!

We’re Always Here:

We’ve set up a dedicated 24/7 emergency phone line just for RRI West Management. If anything comes up, call 855-733-3120 – no matter the time of day or night, we’ve got you covered.

We’re More Than Just a Vendor:

SERVPRO Team Zubricki is proud to be your partner in keeping your properties safe and ready for anything. We’re excited to continue building on this partnership and ensure you're always prepared. We’re not just another vendor — we’re here to make sure you’re taken care of every step of the way.

For a glimpse of what we can do, check out this powerful video of a large recovery we completed at the LaPlaya Resort in Naples, FL. It shows how we were able to restore the property so seamlessly, it was like the damage never happened.

If you have any questions or need anything at all, don’t hesitate to reach out. We’re always just a call away.