Jon Campbell, General Manager (23 Years)
When Alexander Hamilton asked Aaron Burr for similar advice Burr replied: “Talk less, Smile more.” This is good advice for someone arriving at a property. Your success is largely determined by your staff. Don’t scare them off. Ask yourself: “Is what I will be able to hire better than what I currently have on staff?” Then act accordingly. It is all about staffing. As much as we all like to think we know what we are doing, it is not about us; it is about our staff.