The January 2021 Inn rankings will be released shortly and we have a new revised version to share. Inn rankings now align with the 2021 West Key Performance Indicators or KPI’s. You will see that there are now 7 categories in 2021 and a few new ones as well. We also have some changes to how the Q score will be calculated. Attention to the 2021 KPIs along with focus on accountability will be the key for success for everyone in 2021 and your rankings spot. Good luck!
Special Thank you to Edgar for creating this budget friendly Tub Restoration How To.
Rub-a-dub-dub, Restoring a tub… To make it look nice and clean. Follow the steps, Then clean up your mess… In an instant your tub will beam!
Jon Campbell, General Manager (23 Years)
When Alexander Hamilton asked Aaron Burr for similar advice Burr replied: “Talk less, Smile more.” This is good advice for someone arriving at a property. Your success is largely determined by your staff. Don’t scare them off. Ask yourself: “Is what I will be able to hire better than what I currently have on staff?” Then act accordingly. It is all about staffing. As much as we all like to think we know what we are doing, it is not about us; it is about our staff.