Below is the Early CheckIn/Late CheckOut Posting/Policy be sure to post at the front desk (Print in Color):
David Gossard
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The
West Gazette
Integrity | Accountability | Empathy | Passion
It is with immense pride and joy that we extend our warmest congratulations to all our RRI West PLUS properties. Your unwavering dedication, tireless efforts, and relentless commitment to excellence have propelled us to new heights, and it's a moment to savor.
In the dynamic world of hospitality, delivering exceptional service and quality are not mere goals; they are our defining attributes. Your exceptional performance has elevated RRI West and ensured that we consistently provide exceptional experiences for our guests.
The numbers speak for themselves, and they paint a picture of remarkable success. In Q3, you have not only met but surpassed the Minimum Q Score of 65.3 set by the brand. This is no small feat, and we commend each and every one of you for your relentless pursuit of excellence.
In the spirit of celebration, we'd like to highlight the outstanding achievements of some of our properties. In Q3, they achieved the Highest Overall QScore:
1. RRI305 - Red Roof PLUS+ Boston - Logan: 82.5
2. RRI258 - Red Roof PLUS+ Austin South: 80.3
3. RRI193 - Red Roof PLUS+ West Springfield: 78.2
4. RRI237 - Red Roof PLUS+ & Suites Naples Downtown-5th Ave S: 77.3
5. RRI262 - Red Roof PLUS+ Columbus Downtown-Convention Center: 75.7
These properties have set an exceptional standard, and we applaud their remarkable performance.
In addition to recognizing our top performers, we also want to celebrate progress and growth. Therefore, we'd like to acknowledge those properties that achieved the Most Improved QScore in Q3:
1. RRI263 - Red Roof PLUS+ Washington DC - Rockville: +35.0
2. RRI227 - Red Roof PLUS+ West Palm Beach: +28.8
3. RRI135 - Red Roof PLUS+ St Louis - Forest Park/ Hampton Ave: +21.9
4. RRI195 - Red Roof PLUS+ Chicago - Naperville: +18.5
5. RRI193 - Red Roof PLUS+ West Springfield: +15.0
These properties have showcased remarkable progress and dedication to enhancing the guest experience, and we commend them for their impressive achievements.
Your hard work and dedication have been the driving force behind our collective success in Q3. The future holds even more promise, and we eagerly anticipate what you can achieve in the coming quarters. Together, we will continue to raise the bar and provide exceptional experiences to our valued guests.
Once again, congratulations to all our RRI West PLUS properties. Your commitment to excellence is truly commendable.
Human Resources
Pictured from L to R, members of Red Roof:
Rosalyn Ransaw, Linda Karcher, Gina Moyer, George Limbert, Ken Haynie
Congratulations go out to our very own, Gina Moyer, General Manager at our Columbus Downtown - Red Roof Plus+. She was nominated for the Select Service - General Manager of the Year; by the Ohio Hotel and Lodging Association at their annual Stars of the Industry Awards and she WON! We are so proud to call her one of our own and what an amazing accomplishment.
Linda Karcher, Director of Sales, along with the support of her entire team, submitted the following nomination:
"There are many leadership sayings. The majority talk about inspiring your team, being a mentor, and empowering those that surround you. It takes a special individual to successfully manage a hotel, and its day-to-day operations, without losing sight of your greatest asset, your people. Our GM does this with grace, humor, and understanding.
She is a true leader, in every sense of the word. She is routinely praised by senior leadership in her ability to increase revenue, manage expenses, and ensure that the hotel is running in tip top shape.
However, her greatest strength is her ability to see each employee as a unique, and valued member of our team. She embodies compassion, and empathy. She truly wants to see everyone succeed, not just in their position, but in their personal life. Many of our team members came to the hotel looking for a lifeline, a way to provide for their families. Like most of us, they have had their share of life’s ups, and downs. Our GM never judges a person’s past or circumstances. She is there with them every step of the way, encouraging them to reach ALL their goals, both professionally, and personally. Many times, due to this encouragement, team members have gone on to other industries, and positions. While losing great team members can create a staffing challenge, our GM was the first to congratulate them. She doesn’t lose an employee; she gains a friend."
Thank you Gina for always encompassing the our core values, supporting your team and being a true leader at RRI West!
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