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  • Maintenance & Construction
  • Mar 29, 2022

Below are two documents for reminders on how the work order process works in RM Pro. If you find yourself struggling to remember the process I would recommend printing these off and keeping them somewhere that you can easily reference. Below is a link to the training video that covers everything as well.





  • Maintenance & Construction
  • Mar 29, 2022

Whenever an RRI West property starts using a new contractor for a capital project, we need a Certificate of Insurance and a W9 from them before we can proceed with using them for any work. This will protect us from any liability associated with potential accidents.


*As a GM, it is important that you are aware of this so that you do not allow any contractors to perform work without a COI. The COIs need to be renewed annually and the expirations vary depending on the contractor, so even if you have used a contractor in the past, there is a chance we do not have a current COI on file for them or it is not worded correctly. If you are not sure whether we have an accurate COI on file for a contractor, you can reference the Suppliers & Vendors list in RM Pro.*


Log into RM Pro  > Other Tab  > Suppliers and Vendors

This list is still a work in progress, so if you do not see the contractor on this list, please reach out to Jordan Tawney to see if we have a COI on file.


There is a specific set of criteria that needs to be included on the COI, so once you have received notice that a capital project has been approved, your RFPM will assist with getting a correct COI.

  • Maintenance & Construction
  • Mar 29, 2022
Avendra Reminders
  • When ordering from an Avendra partner – if you find an item that is priced significantly lower elsewhere, be sure to let Jon B know. Include the item details like make/model, size, packaging, so that Avendra can research it.

  • Looking for your account number for a certain supplier like Ferguson? Log into myAVendra.com and they are all there.

  • Question or need help with HD Supply orders? Avendra has a dedicated line just for HD Supply! 833-AVENDRA


Capital Orders
  • When your TVs, PTACs, Microfridges, Furniture items, etc. arrive, don’t forget to let Jordan and Jon know. Your invoice will then be coded and sent to AP for payment.

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