RRI West Management Covid-19 Updates

As you may or may not be aware, President Biden announced earlier this month, a potential vaccine mandate for all employers with more than 100 employees. While there are still many logistics to be worked out, and no final guidance has been issued, we wanted to make sure we were communicating as much information as we know at this time.

Here is what we know today:

• There is no vaccine mandate in place at this time.

• If the vaccine mandate is passed and enforced, RRI West Management will be included in this mandate.

• The vaccine mandate proposal includes allowing employees time off to be vaccinated.

• The vaccine mandate proposal includes allowing employees to show a weekly negative test rather than being vaccinated.

• All final guidance with regards to this mandate will be directed to us by OSHA (Occupational Safety and Health Administration).

• RRI West Management is committed to your overall safety and will continue to monitor the situation for updates and communicate with you as information becomes available.

• Those that are vaccinated do not need to quarantine (and miss work) if they are exposed to the covid-19 virus and are not showing symptoms.

Here are some things we don’t know today:

• If payment is required for a weekly test, who pays for this?

• When will I have to show my negative test result and to whom?

• How will weekly testing be enforced?

• If there is a mandate for being vaccinated, will there also be a mandate for the upcoming booster vaccines?

• What happens if an employee doesn’t want to be vaccinated nor be tested weekly?

What steps can you take today?

• Continue to follow all safety guidelines that RRI West Management has in place at your hotel location. This includes wearing gloves, washing hands, and following all cleaning protocols in the guest rooms and front lobby.

• Experiencing symptoms of COVID-19? Stay home. Info on symptoms here.

• Consider getting vaccinated if you are not. Need to know the facts? Check out the CDC’s website: Vaccine Info Here.

The covid-19 vaccine continues to not only affect our world, but more locally, the hospitality industry. Please read the following message from AHLA’s CEO, Chip Rogers:

“With the approval of the first COVID-19 vaccine by the U.S. Food and Drug Administration, along with the rapid emergence and spread of the Delta variant, AHLA urges everyone who is eligible to be vaccinated as soon as possible, including industry employees supported by our member companies’ ongoing efforts. Our industry is committed to finding a pathway to full vaccination of eligible employees. Recognizing the wide variety of properties, employees, and companies which make up the lodging industry, we encourage each of our members to determine which incentives and policies to implement to advance the collective goal of full vaccination of eligible employees. The safety of our guests and employees is our top priority, and united as an industry, we are focused on ensuring travel continues to resume safely. Since the onset of the COVID-19 pandemic, the hotel industry has led on vaccination distribution support, employee vaccine education efforts and awareness programs, face coverings and other safety and cleaning protocols. Now, at this critical juncture in the pandemic, the hotel industry strongly urges every eligible individual to get vaccinated as quickly as possible as we work together to end the pandemic, fully recover and return to a sense of normalcy.”

Please be assured, RRI West Management will keep all medical information confidential and will only disclose it on a need-to-know basis. RRI West Management is taking measures as described in prior communications regarding the Coronavirus and other communicable diseases to ensure the safety of our employees during this time and we will keep you informed as the need arises.

For more information on COVID-19, including symptoms and treatment, visit the CDC website at www.cdc.gov. Feel free to contact your manager or Human Resources with any additional questions.

Elevator Door Sill Cleaning

Thoroughly Vacuum the Tracks – Inspect Weekly For Debris and Remove As Needed

Examining most elevator tracks will reveal dirt and other debris in the crevices of the track itself. A build up of debris and/or obstruction in the tracks both in the car and at each landing can cause the elevator doors to not open and close properly, putting extra strain on the motor functions and can cause the elevator to shut down. This will require a trouble call to be placed to your Elevator Contractor and you will be billed for this issue as this is not covered under any type of elevator maintenance agreement.

How to Remove Debris/Obstruction in Elevator Car Door/Landing Tracks

1. Start at the lowest level where your elevator travels.

2. Enter into the elevator and locate the on/off switch of your elevator which is located on the panel where the elevator pushbuttons are. You will either see a toggle switch that says Run/Stop or Off/Run. With the doors still wide open, place toggle switch to the Stop or Off Position. This will allow the elevator not to run and stay at the desired floor with doors open. Your elevator unit may have in place a keyswitch in lieu of a toggle switch that turns on/off the elevator. If you have a keyswitch, please utilize the proper key that should be kept in a secure location. Turn the key switch to off to shut off elevator (make sure doors are still wide open.)

3. Utilize a commercial vacuum (ShopVac) with hose attachment, plug in unit from an outside source electrical outlet.

4. Start from the outside of the track sills and move to middle of the sill extracting debris.

5. If any debris is still visible, utilize a SLIGHTLY damp cloth and again start from the outside of the track (sill) and move to the middle removing debris. This will be done at each floor landing track (sill) and inside the elevator track (sill).

6. Once that designated landing track and car track has all debris removed, gather your vacuum and rags, enter the elevator, and turn elevator back on (flipping toggle switch to On/Run or turning keyswitch to On/Run). Ride the elevator to the next floor above and perform Steps 2-6. Continue steps 2-6 until all elevator landing tracks have debris removed.

What Not To Do

1. No not flood the tracks with excess water, as electrical components in the elevator shaft can become damaged

2. Do not use any type of disinfect, stainless steel cleaner, or degreaser in/on the tracks.

3. Do not perform track cleaning services with the elevator running on normal operation. Make sure toggle switch/keyswitch in the elevator push button panel is in the “Off Position.

Update from the Sales Team

CLC – Dot The I’s and Cross The T’s

For those of you with active CLC accounts, please make sure you periodically review their particular quirks with your GSRs. They have been solid business for some inns, but if we are losing revenue due to wrong rates, missing or incomplete paperwork, and poor WebCheckInn procedures, we quickly lose the already low revenue. As we enter a slower season at many properties, now is a great time to for you and your GSRs to go through the short training modules provided on the CLC Website. This will help everyone stay current and boost your CLC score, since training is one of the many areas on which they score every hotel.

We recently had a situation at one of our properties where CRS booked rooms on the old VP# that we used prior to last year’s RRIWest split. Not only was this incorrect, the rate has since changed and was wrong, as well. Please ensure you and your GSRs aren’t just blindly using the old VP and rates. Change the VP to the current Local Billing account and double check that rate.

AAA – 15% Off October Promotion

As you saw in the recent Under One Roof communication, AAA Members who book and stay by October 31, 2021 are eligible for 15% with their membership. This is a great way for our Front Desk GSRs to save our guests a few dollars and one more tool to help them convince our guests to book direct. Please remind them to verify the guest is indeed a member of AAA and to use VP# 626901 when reserving rooms.